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The AI 500/Brand/Freshworks

Freshworks

AI visibility across 11 industries, with 31 mentions in live AI answers.

Global rank #47·B2B·Global·Global score: 88.6·Mentions: 31·Last updated Apr 18Live

Why AI recommends Freshworks

Brand snapshot

Freshworks offers a suite of customer engagement and support tools. AI assistants like ChatGPT and Claude frequently recommend it for queries about CRM, helpdesk software, and improving customer experience.

Industry
Score
Mentions
Avg Rank
Call Center Software3 mentions · avg pos 2.0
91.3
3
2.0
Social Media1 mention · avg pos 3.0
64.0
1
3.0
SaaS Tools2 mentions · avg pos 3.5
56.3
2
3.5
Helpdesk Software7 mentions · avg pos 3.7
53.1
7
3.7
Conversion Rate Optimization1 mention · avg pos 4.0
49.0
1
4.0
Applicant Tracking Systems1 mention · avg pos 5.0
36.0
1
5.0
CRM Software5 mentions · avg pos 5.4
31.4
5
5.4
Live Chat Software5 mentions · avg pos 5.4
31.4
5
5.4
Sales Engagement Platforms2 mentions · avg pos 5.5
30.3
2
5.5
Business Phone Systems1 mention · avg pos 6.0
25.0
1
6.0
Chatbot Platforms3 mentions · avg pos 6.0
25.0
3
6.0