Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Live Chat Software

Live Chat Software

Customer chat, live support

Category answer

Who AI recommends in Live Chat Software

Intercom currently leads Trakkr's Live Chat Software rankings, with 19 brands tracked in this category. Current leaders include Intercom, Zendesk, Drift.

#
Company
Visibility
24h
7d
Models
#1
Intercom
Intercom3,873 mentions · avg pos 2.7
69.4
Industry #1
-0.8%
#2
Zendesk
Zendesk4,318 mentions · avg pos 3.2
61.4
Industry #2
-1.1%
#3
Drift
Drift1,739 mentions · avg pos 3.8
51.8
Industry #3
-2.4%
#4
LiveChat
LiveChat912 mentions · avg pos 4.3
45.6
Industry #4
+2.1%
#5
Tidio
Tidio608 mentions · avg pos 5.0
36.0
Industry #5
+0.1%
#6
Freshworks
Freshworks5,317 mentions · avg pos 5.4
31.4
Industry #6
-0.2%
#7
LivePerson
LivePerson908 mentions · avg pos 5.7
28.4
Industry #7
+1.8%
#8
Tawk.to
Tawk.to444 mentions · avg pos 6.0
25.0
Industry #8
+1.4%
#9
Kustomer
Kustomer201 mentions · avg pos 6.0
25.0
Industry #9
+2.0%
#10
HubSpot
HubSpot9,598 mentions · avg pos 6.0
25.0
Industry #10
-0.5%
#11
Genesys
Genesys1,172 mentions · avg pos 7.0
16.0
Industry #11
-1.9%
#12
Olark
Olark696 mentions · avg pos 7.3
14.1
Industry #12
-2.4%
#13
Salesforce
Salesforce8,103 mentions · avg pos 8.0
9.0
Industry #13
-1.9%
#14
HelpCrunch
HelpCrunch180 mentions · avg pos 8.7
5.4
Industry #14
+1.5%
#15
Crisp
Crisp188 mentions · avg pos 9.0
4.0
Industry #15
-2.1%
#16
Interakt
Interakt91 mentions · avg pos 9.0
4.0
Industry #16
-1.0%
#17
Tars
Tars139 mentions · avg pos 9.0
4.0
Industry #17
-1.5%
#18
Chatango
Chatango16 mentions · avg pos 9.0
4.0
Industry #18
+2.2%
#19
Cardano
Cardano380 mentions · avg pos 10.0
1.0
Industry #19
+0.6%
Avg visibility24.2
Top score69.4
Brands19