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The AI 500/Brand/Freshworks

Freshworks

AI visibility across 14 industries, with 35 mentions in live AI answers.

Global rank #51·B2B·Global·Global score: 88.7·Mentions: 35·Last updated Apr 17Live

Why AI recommends Freshworks

Brand snapshot

Freshworks offers a suite of customer engagement and support tools. AI assistants like ChatGPT and Claude frequently recommend it for queries about CRM, helpdesk software, and improving customer experience.

Industry
Score
Mentions
Avg Rank
Call Center Software2 mentions · avg pos 1.5
96.5
2
1.5
Social Media1 mention · avg pos 3.0
64.0
1
3.0
SaaS Tools2 mentions · avg pos 3.5
56.3
2
3.5
Helpdesk Software8 mentions · avg pos 3.9
50.8
8
3.9
Sales Engagement Platforms1 mention · avg pos 4.0
49.0
1
4.0
Conversion Rate Optimization1 mention · avg pos 4.0
49.0
1
4.0
Live Chat Software5 mentions · avg pos 4.8
38.4
5
4.8
CRM Software5 mentions · avg pos 5.8
27.0
5
5.8
A/B Testing Tools1 mention · avg pos 6.0
25.0
1
6.0
Chatbot Platforms3 mentions · avg pos 6.3
21.8
3
6.3
Human Resources Tech1 mention · avg pos 7.0
16.0
1
7.0
Applicant Tracking Systems1 mention · avg pos 8.0
9.0
1
8.0
Error Tracking1 mention · avg pos 8.0
9.0
1
8.0
Business Phone Systems3 mentions · avg pos 8.3
7.1
3
8.3