Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Call Center Software

Call Center Software

Contact center, call tracking

Category answer

Who AI recommends in Call Center Software

Freshworks currently leads Trakkr's Call Center Software rankings, with 22 brands tracked in this category. Current leaders include Freshworks, Hubstaff, Bitrix24.

#
Company
Visibility
24h
7d
Models
#1
Freshworks
Freshworks5,286 mentions · avg pos 1.5
96.5
Industry #1
-0.2%
#2
Hubstaff
Hubstaff1,247 mentions · avg pos 1.5
96.5
Industry #2
-0.6%
#3
Bitrix24
Bitrix24332 mentions · avg pos 2.0
91.3
Industry #3
+0.7%
#4
HubSpot
HubSpot9,539 mentions · avg pos 3.0
64.0
Industry #4
-0.5%
#5
Zendesk
Zendesk4,293 mentions · avg pos 3.3
60.1
Industry #5
-1.1%
#6
Five9
Five9567 mentions · avg pos 4.0
49.0
Industry #6
-2.2%
#7
Nice
Nice699 mentions · avg pos 4.5
42.3
Industry #7
-2.2%
#8
Salesforce
Salesforce8,047 mentions · avg pos 5.0
36.0
Industry #8
-1.9%
#9
Talkdesk
Talkdesk613 mentions · avg pos 5.0
36.0
Industry #9
+2.0%
#10
Verint
Verint153 mentions · avg pos 5.0
36.0
Industry #10
-1.6%
#11
Zoho
Zoho12,409 mentions · avg pos 6.0
25.0
Industry #11
-1.9%
#12
Genesys
Genesys1,165 mentions · avg pos 6.0
25.0
Industry #12
-1.9%
#13
Intelepeer
Intelepeer7 mentions · avg pos 7.0
16.0
Industry #13
-0.3%
#14
Wavecell
Wavecell3 mentions · avg pos 7.0
16.0
Industry #14
-0.4%
#15
Avaya IX
Avaya IX8 mentions · avg pos 7.5
12.3
Industry #15
-2.1%
#16
Cisco UCCE
Cisco UCCE7 mentions · avg pos 7.5
12.3
Industry #16
+0.9%
#17
Aspect
Aspect54 mentions · avg pos 8.0
9.0
Industry #17
+1.1%
#18
8x8
8x81,346 mentions · avg pos 9.0
4.0
Industry #18
+1.1%
#19
LivePerson
LivePerson902 mentions · avg pos 9.0
4.0
Industry #19
+1.8%
#20
Aircall
Aircall487 mentions · avg pos 9.0
4.0
Industry #20
+2.1%
#21
Dialpad
Dialpad1,234 mentions · avg pos 10.0
1.0
Industry #21
+2.0%
#22
OpenPhone
OpenPhone31 mentions · avg pos 10.0
1.0
Industry #22
-2.1%
Avg visibility33.5
Top score96.5
Brands22