Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Helpdesk Software

Helpdesk Software

Customer support, ticket management

Category answer

Who AI recommends in Helpdesk Software

Zendesk currently leads Trakkr's Helpdesk Software rankings, with 20 brands tracked in this category. Current leaders include Zendesk, Freshworks, HubSpot.

#
Company
Visibility
24h
7d
Models
#1
Zendesk
Zendesk4,293 mentions · avg pos 2.4
83.3
Industry #1
-1.1%
#2
Freshworks
Freshworks5,286 mentions · avg pos 3.9
50.8
Industry #2
-0.2%
#3
HubSpot
HubSpot9,539 mentions · avg pos 4.0
49.0
Industry #3
-0.5%
#4
Atlassian
Atlassian6,734 mentions · avg pos 4.5
42.3
Industry #4
+0.4%
#5
Help Scout
Help Scout685 mentions · avg pos 4.7
40.1
Industry #5
-2.3%
#6
ServiceNow
ServiceNow1,053 mentions · avg pos 4.8
38.4
Industry #6
+2.2%
#7
Salesforce
Salesforce8,047 mentions · avg pos 5.0
36.0
Industry #7
-1.9%
#8
Zoho
Zoho12,409 mentions · avg pos 5.2
33.6
Industry #8
-1.9%
#9
Intercom
Intercom3,846 mentions · avg pos 5.5
30.3
Industry #9
-0.8%
#10
Spike
Spike4 mentions · avg pos 6.0
25.0
Industry #10
+0.3%
#11
ServiceExpress
ServiceExpress3 mentions · avg pos 6.0
25.0
Industry #11
+1.6%
#12
Kayako
Kayako673 mentions · avg pos 7.0
16.0
Industry #12
+0.0%
#13
Desk►
Desk►1 mention · avg pos 8.0
9.0
Industry #13
+1.1%
#14
BMC
BMC47 mentions · avg pos 8.0
9.0
Industry #14
+1.5%
#15
Gladly
Gladly9 mentions · avg pos 9.0
4.0
Industry #15
-1.6%
#16
LiveAgent
LiveAgent430 mentions · avg pos 9.0
4.0
Industry #16
+1.1%
#17
HappyFox
HappyFox306 mentions · avg pos 9.0
4.0
Industry #17
-2.5%
#18
Ivanti
Ivanti123 mentions · avg pos 9.0
4.0
Industry #18
+2.1%
#19
Spiceworks
Spiceworks107 mentions · avg pos 10.0
1.0
Industry #19
+1.2%
#20
CA
CA6 mentions · avg pos 10.0
1.0
Industry #20
-2.3%
Avg visibility25.3
Top score83.3
Brands20